Terms of Service – AS Book Store

Last Updated: October 20, 2026

Welcome to AS Book Store. These Terms of Service govern your use of our website and the purchase of books and other products offered through our store. By visiting our website or placing an order, you agree to these terms.

1. General Conditions

AS Book Store reserves the right to update, modify, or discontinue any part of our website, products, or services when necessary. Updated terms will be published on our website.

We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons, subject to applicable laws. If payment has already been collected for a cancelled order, any required refund will be processed accordingly.

2. Products and Availability

We sell Urdu and English novels, motivational books, and other reading materials.

We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, minor differences in cover design, printing, or packaging may occur.

Product availability may change without prior notice. If an ordered item becomes unavailable, we will contact the customer to discuss an appropriate resolution.

3. Pricing and Payments

All product prices are displayed on our website in the stated currency. Shipping charges and any applicable additional fees will be communicated where relevant.

Customers are responsible for providing accurate information during checkout and completing payment through the payment methods offered by AS Book Store.

We reserve the right to correct genuine pricing or listing errors and contact customers regarding affected orders. We will handle any resulting cancellation or refund in accordance with applicable laws.

4. Orders and Order Confirmation

Placing an order constitutes a purchase request. Orders are subject to confirmation, product availability, and successful payment where applicable.

Customers must provide accurate names, phone numbers, delivery addresses, and other required details.

If incorrect information causes a delivery problem, customers should contact our support team promptly.

5. Shipping and Delivery

Our usual delivery timeframe is 3–5 business days. Actual delivery times may vary depending on location, courier availability, public holidays, road closures, political rallies or processions, severe weather, natural disasters, and other circumstances beyond our reasonable control.

If we become aware of a significant delay, we will make reasonable efforts to inform the customer.

Delivery estimates are not an unconditional guarantee. However, delays do not remove any customer rights provided by applicable law.

For more information, please review our Shipping Policy.

6. Returns, Exchanges, and Refunds

Customers should contact us if they receive a damaged book, an incorrect book, or an order with missing items.

Please provide your order number and clear photographs or other reasonable evidence so our team can review the issue.

Depending on the circumstances, the resolution may include:

• Replacement of the affected book.

• An exchange, subject to availability.

• A refund, where appropriate.

• A discount or other goodwill gesture to apologize for an inconvenience.

We will assess each request individually and determine an appropriate resolution in accordance with applicable consumer protection laws.

We generally do not accept returns or exchanges for change-of-mind requests unless required by applicable law.

For full details, please review our Exchange, Return & Refund Policy.

7. Customer Satisfaction and Apologies

If an issue occurs due to an error on our part, we sincerely apologize. Depending on the nature of the issue, we may offer a refund, replacement, exchange, discount, or another suitable resolution.

Any discount offered as an apology is a goodwill gesture and does not replace a refund or other remedy where the customer is legally entitled to one.

Our aim is to handle genuine complaints fairly and maintain customer trust.

8. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete order information.

• Use the website for lawful purposes.

• Avoid fraudulent orders, payment abuse, or misleading claims.

• Refrain from activities that could damage, disrupt, or interfere with our website or services.

We reserve the right to investigate suspected misuse and take appropriate action, subject to applicable law.

9. Intellectual Property

Website content, including original text, graphics, logos, design elements, and other materials owned by AS Book Store, may not be copied, reproduced, or used commercially without permission.

Books sold through our store remain subject to the intellectual property rights of their respective authors, publishers, and rights holders.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, and courier companies. These services may be governed by their own terms and privacy policies.

AS Book Store is not responsible for independent third-party policies, but we will make reasonable efforts to assist customers with order-related issues within our control.

11. Limitation of Liability

To the extent permitted by applicable law, AS Book Store will not be liable for indirect or unforeseeable losses arising from circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability, remedies, or consumer rights that cannot legally be excluded or limited.

12. Privacy

Customer information is handled in accordance with our Privacy Policy. By using our website, customers should review that policy to understand how their information is collected, used, and protected.

13. Governing Law

These terms are subject to the applicable laws of Pakistan and any mandatory consumer protection laws that apply to the relevant transaction.

Any dispute will be handled through the appropriate legal process and competent forum under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time. Changes will take effect when published on our website, subject to applicable law.

Customers should review this page periodically for updates.

15. Contact Information

For questions about these terms, orders, shipping, or returns, please contact AS Book Store through the contact details provided on our website.

Thank you for shopping with AS Book Store!